F.A.Q.

The "Read This Before You Email Us" FAQ

Q: I just paid. Why am I still getting spam? A: We aren't magic; we’re manual labor. It takes time for these massive data companies to process our "Delete This Person" requests. Some take 24 hours, some take a full billing cycle (30 days). Give it a month before you judge the results.

Q: Can you guarantee 100% silence? A: No. Nobody can. New spammers are born every minute. We scrub you from the existing major lists. If a new scammer finds you tomorrow, that’s a new problem. We do the work, you see the decline. That’s the deal.

Q: I want a refund. A: No. You are paying for the time it takes our team to hunt down your info and submit the removal requests. Once that time is spent, it’s gone. We don't do "satisfaction guarantees"—we do "honest work guarantees."

Q: Why haven't you replied to my question? A: We prioritize scrubbing data over answering emails. If you paid, we are working. We aren't taking complaints or tips. We're just clearing the trash.